Focussing Your Promotional Mix.
Exhibitors that integrate their general promotions around
their shows, achieve substantially improved results. They save
lots of money too.
John Wanamaker, a successful US department store magnate at
the turn of the 20th century famously observed “I
know that I waste half of my marketing dollar – I just don’t
know which half”.
Integrating all of your promotions with your show schedule
is a large part of the magic bullet.
Near where I live there is a company that sells boats. They
use innovative radio advertisements persuading listeners that
owning a boat is most affordable and to
call into their showrooms to get set up for the boating
lifestyle.
They take a large stand at the annual boat show too. They
make great offers to persuade buyers that owning a boat is most
affordable and that they can sign up right there to get set up
for the boating lifestyle.
Same message – two different media. What is really puzzling
is that they don’t join the dots… They never mention their
presence at the show in their advertisements. Yet the show is
bursting with would-be boaties while unlikely to drive to the
showroom, are at the show! Why don’t they modify their
advertisements before and during the show, directing prospects
to their stand?
What makes it even more surprising is that few other
exhibitors do either!
What an opportunity for the savvy exhibitor! Consistent long
term promotion is a primary key to branding. What power to
focus it right at your show presence, bringing it from the
relatively impersonal realm of general marketing to the
intensely personal world of the exhibition.
It’s even more powerful when you promote in the same media
that your show(s) use, successfully combining with and
piggybacking on the show’s activities to bring valuable buyers
right to your stand.
Belly to Belly Marketing
Exhibition marketing is unlike any other mass medium.
Belly-to-belly, nose-to-nose, eye-to-eye – it’s intensely
personal. The most valuable buyers in the audience are those
that already feel that they know you. When you integrate your
marketing effectively they actually do…
General Advertising
In addition to modifying your advertisements as the show
approaches, build the “look and feel” of your promotions right
into your stand too. It taps into the feelings of familiarity
in your Targets minds. And it makes the task of designing your
stand considerably easier – you have a solid template on which
to build.
Editorial & Public Relations
Send editorial to the same publications that the show uses
to promote to buyers. Readers will see you at the show – and
your credibility and interest factor will be substantially
enhanced.
Editors publish what their readers want to read – not what
hopeful writers send in hoping for publication. So inclusion in
a publication that addresses your specific Target Market is
fair proof that you really have addressed that Target Market
appropriately.
Publications like good graphics – choose these with care to
enhance instant recognition of your stand.
Web Marketing
List the shows you’re exhibiting at on the front page.
Provide links to information within your site. Use the show
logo(s) along with the locations and dates.
Optimise for the search engines. As well as featuring words
your Target Market might use to find you, include the locations
and names of the shows you exhibit at too. This is a
specialised field so it pays to use professionals.
Include a “Let’s Meet!” form where Targets can request a
time to catch up.
Email Opportunities
Include “Meet us at the ABC Exhibition, 2-8 June in
Farawaytown” in the footers of all emails that your company
sends and link to your web site.
Everyone in your company will automatically promote your
shows when they send email.
Direct Mail
Direct mail costs around a dollar a piece. For very few
cents more your existing mailings can also very effectively
promote your shows.
Add a note – “DL” size is great – noting the shows where
Targets can meet you. Perhaps invite them to call for a “free
show ticket” which most exhibition organisers are pleased to
provide, probably free of charge.
Be simple and direct. A specific show, date, place and your
exhibit stand number as each show approaches is best.
Company Personnel
Get staff worked up and excited at the
show! Persuade them that it’s where the people are!
Count down the days to the next show with an office sign.
Rev the Team up at staff meetings! Rev yourself up! Supply
pre-printed “With Compliments” forms with your stand number and
encourage staff to tell phone callers “I’ll send you a free
ticket today!” It’s easy to hand-write a caller’s name and
address and mail the ticket with the “With Compliments” form –
and so personal!
Everyone can do this. Sales, accounts, reception, technical,
management…
Channel Partners
Encourage your upstream suppliers and downstream Channel
Partners to promote your show. Both have a vital interest in
building your mutual business – encourage them!
Supply them with “With Compliments” forms and free tickets
too. They have many contacts you’d otherwise miss. Encourage
them to actively participate in your exhibition too!
More!
Telephone “on hold” messages, a line on your business cards
– the possibilities are limited only by imagination. Get
innovative!
Take a moment now. Create a list of ways to promote your
show participation and draw Targets to you at every show you
do. How can you modify existing promotions –at little or NO
cost? What else can you do throughout the year? How can you
ensure that your promotions build an image that will be
triggered when Targets see your stand?
Done well – and it’s so very easy – your problem at your
next show will not be attracting an audience – it will be
handling and filtering the crowds that stop to see you. Which
we’ll look at next time…
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